Privacy Policy

Effective Date: 1 June 2026
Last Updated: 1 August 2026

AshaCrew ("AshaCrew", "we", "us", or "our") operates the AshaCrew website, mobile application, and related digital services (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our Services.

By accessing or using AshaCrew, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Services, we may collect the following categories of information:

1.1 Information You Provide

You may provide information such as:

  • Name

  • Email address

  • Phone number

  • Account/login information

  • Profile information

  • Information submitted through forms

  • Messages, feedback, or support requests

  • Information required to provide a particular service or feature

We only request information that is reasonably necessary for the relevant functionality of the Services.

1.2 Automatically Collected Information

When you use our Services, certain technical information may be collected automatically, including:

  • Device type and model

  • Operating system and version

  • App version

  • IP address

  • Browser type

  • General usage information

  • Log and diagnostic information

  • Crash reports and performance information

  • Information about how you interact with the Services

The exact information collected depends on the features and technologies used by the AshaCrew application and website.

1.3 Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website usage

  • Improve performance and user experience

  • Maintain security

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

2. How We Use Your Information

We may use collected information to:

  • Create and manage user accounts

  • Provide and operate our Services

  • Authenticate users

  • Process requests and transactions where applicable

  • Communicate with users

  • Respond to support requests

  • Improve our website, application, products, and services

  • Monitor application performance and stability

  • Detect, prevent, and address fraud, abuse, security incidents, and technical problems

  • Maintain and improve the security of our Services

  • Comply with applicable laws and legal obligations

  • Enforce our Terms of Service and other applicable policies

We do not use personal information for purposes that are materially inconsistent with the purpose for which it was collected without appropriate notice or legal basis.

3. How We Share Information

We do not sell your personal information.

We may share information only when reasonably necessary for operating the Services, including with:

Service Providers

We may use trusted third-party providers for services such as:

  • Cloud hosting and storage

  • Authentication

  • Analytics

  • Crash reporting

  • Communication

  • Payment processing, where applicable

  • Technical infrastructure

  • Security and fraud prevention

These providers may process information on our behalf and are expected to use it only for the purposes for which it is provided.

Legal Requirements

We may disclose information if required to do so by applicable law, regulation, legal process, court order, or governmental request, or when disclosure is reasonably necessary to protect our rights, users, property, or security.

Business Transfers

If AshaCrew is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

4. Third-Party Services

Our Services may integrate with or rely on third-party services.

Third-party services may independently collect or process information according to their own privacy policies.

Where applicable, examples may include services for:

  • Authentication

  • Analytics

  • Cloud infrastructure

  • Payments

  • Crash reporting

  • Push notifications

  • Advertising

We recommend reviewing the privacy policies of third-party services that you use through our Services.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services

  • Maintain user accounts

  • Fulfill the purposes described in this Privacy Policy

  • Meet legal, accounting, regulatory, or reporting requirements

  • Resolve disputes

  • Prevent fraud or abuse

  • Enforce agreements

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored through our Services.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request information about how your data is processed

To exercise an applicable right, contact us using the details provided below.

We may need to verify your identity before completing certain requests.

8. Account and Data Deletion

If you have an AshaCrew account and wish to delete your account or associated personal information, you may request deletion by contacting us at:

Email: [privacy@ashacrew.com]

Where the application provides an account-deletion feature, you may also initiate deletion directly through the application.

Some information may be retained where required by law, necessary to resolve disputes, prevent fraud or abuse, enforce agreements, or otherwise permitted by applicable law.

9. Children's Privacy

Our Services are not directed specifically to children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate legal authorization or parental consent where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

If a different minimum age is required under the laws applicable to you, that requirement will apply.

10. International Data Transfers

Depending on the infrastructure and third-party services used by AshaCrew, your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.

11. Permissions Used by the Mobile Application

The AshaCrew mobile application may request certain device permissions when required for specific features.

Permissions are requested only when reasonably necessary for the relevant functionality.

Depending on the application's features, permissions may include access to:

  • Internet/network connectivity

  • Notifications

  • Camera

  • Photos or files

  • Microphone

  • Other device functionality required by specific features

The actual permissions requested by the application may vary depending on the version of the application and its functionality.

12. Advertising and Analytics

If advertising or analytics technologies are used within the Services, they may collect information such as device identifiers, usage information, diagnostic information, or interaction data in accordance with their respective policies.

Where required, users will be provided with appropriate choices or disclosures regarding such processing.

If AshaCrew does not use advertising or analytics, this section will not apply.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

For material changes, we may provide additional notice where required by applicable law.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, contact us at:

AshaCrew
Website: https://ashacrew.com/
Email: [hello@ashacrew.com]

15. Governing Law

This Privacy Policy is governed by the applicable laws of India, subject to any mandatory rights and protections available to users under the laws applicable to their location.

AshaCrew
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